Shipping Policies


Shipping policy:

Unless otherwise noted our usual processing times are as follows. Peak seasons (December, Feb, May may add to processing times - please email with any questions)

Jewelry: 2-4 business days
Barrettes / Hair Clips: 5-10 business days
Hair Sticks: 7-10 business days
Processing times do not include weekends or major holidays.

Orders of $35 and above within the US ship free via USPS Ground advantage

Estimated delivery times for US based customers are as follows:

USPS Ground Advantage (replaced USPS 1st Class): 3-6 business days
USPS Priority shipping: 2-4 days business days
USPS Priority Express: 1-2 business days

UPS ground: 5-7 business days
UPS 3day: 3-4 business days
UPS 2nd day: 2-3 business days
UPS overnight: 1-2 business days


International:

We welcome international orders but please note that international shipments with standard shipping can take a LONG time to arrive! Most arrive within 2 - 4 weeks, but can take as long as two months (or longer during the holidays and with Covid delays). Customers are responsible for paying any customs or duty fees. These are not included in shipping cost, and vary by country.

If you are not in the U.S. please inform yourself of your specific country's policies prior to purchasing. Actual value of purchases will be declared. Tracking & insurance may not be available in all countries, I cannot be responsible for lost, damaged, or delayed international packages. No refunds will be given for delayed deliveries. If you are buying outside of the US and want your items to have a faster shipping speed and be trackable PLEASE choose the UPS upgrade to worldwide expediated.

Products of some wood types (cocobolo and some other rosewoods, bubinga, ebony, satinwood, mahogany for example) cannot be shipped internationally due to Cites regulations. For more information please contact us.

https://www.fws.gov/international/plants/current-cites-listings-of-tree-species.html

Privacy Policy:

You privacy is very important to us, and we are committed to protecting it. We will never sell, share, or disclose your personal information with outside companies or third parties.


Your email address will be used solely for confirming and communicating with you about your order. If you have signed up for our newsletter, we will use the email provided to send you announcements of new services, sales, and new additions If you would prefer to not receive this information, you may unsubscribe at any time by replying with "unsubscribe" as the subject line. Your name, shipping and billing addresses, phone and any credit card information provided will be used only to process and ship your order.